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Rock Royalty FAQ

Published on February 13th, 2012

What do I need to book?

You will need to decide which package you want, whether you need a car parking pass and have your credit or debit card details to hand. Please note See Tickets is the official ticket agent that process all our bookings so the money will be debited from your account in that name and if you have any problems regarding the delivery of the tickets or to wish to check a booking you should contact them on  0844 873 7335 or email sonisphere@seetickets.com

Can accessibility customers camping in Rock Royalty?

Accessibility customers who require extra facilities must camp in accessibility camping, this is due to the access to facilities and the accessibility of the site. We can however offer Rock Royalty own camping tickets to those who would want to camp in accessibility camping but still make use of the other perks. This is done on a case by case basis. Please contact us via ‘rock royalty enquiries’ if you require this service. The accessibility campsite is very close to the barn area which hosts the Rock Royalty bars and entertainment.

When can I arrive?

Rock Royalty camping is open from Thursday at 3pm and closes at 12noon on Monday. The check in and box office will be open the following hours;

Thursday 2pm – midnight
Friday 9am – midnight
Saturday 9am – 9pm
Sunday 9am – 4pm

If you need to arrive outside these hours please let us know via the ‘rock royalty enquiries’ form in the contact us section.
How many tickets do the packages include?

Each package details how many people the package is for. Hotel packages include two tickets and are not available for single ticket holders.

Which Night do the Hotel packages apply to?

The packages are for Friday, Saturday and Sunday. You will be able to check in from 12noon if you arrive on Friday and from 10am if you arrive on Saturday giving you time to get to the festival for the first act.

Can I purchase a locker with my Rock Royalty Package?

Yes, the lockers are situated in the arena. You can add this on to any Rock Royalty package if you wish. They are big enough to hold a wallet and phone and have a car style charging socket in them. You can bring your own chargers or purchase them on site. More information is available in the lockers section.

Is parking included in the price?

YES! The price you see includes everything for the weekend, no add-ons. If your party are arriving at different times you will be able to bring more than one vehicle, please just drop us an email requesting an extra car park pass.

Can a child come for free on a Rock Royalty package?

As long as the child will stay within the arranged accommodation then they are entitled to come for free. This means if you book a readymade tent for two the child must sleep within the tent as well as the two people paid for within the package. You will need to bring proof of age with you on the day of arrival and they will be given a wristband at the Rock Royalty reception, they do not need a ticket. Over 12s are full price.

What can I bring onto the Rock Royalty campsite?

The same restrictions apply to the Rock Royalty campsite that applies to the rest of the site. Please refer to the ‘what can I bring’ section on the main information page.

Is the Rock Royalty campsite quiet?

The campsite is generally speaking a bit quieter than the main campsites due to the reduced number of people and its sheltered position. It is still a music festival however and noise is unavoidable. Rock Royalty customers like to party too!

Can I pay just for the Rock Royalty bar but not camping?

Our packages are designed to be a complete festival experience and therefore we only offer access to the bar as part of a package.

Can we drive in and out of the Rock Royalty campsite during the festival?

Yes you will be able to move your car between 8am and 8pm, but we do request that you let a steward know that you wish to move your car if it is parked next to your tent. These precautions are to ensure that safety of all customers in the campsite. Please also respect the 5mph speed limit on the entire site. If you are staying in a hotel there will be a VIP car park and you are welcome to drive in and park up for the day and leave at your convenience.

Can Rock Royalty customers go into normal camping?

Yes, customers are welcome to go and visit their friends in the normal camping field from Thursday at 5pm when Bohemia and the arena opens. You will not however be able to carry alcohol across the arena. If you want to take alcohol to the normal campsite you will have to follow the lit path running around the outside of the arena. Ask a steward if you are unsure where it is.

Can I camp from the Thursday?

Yes all Rock Royalty customers are entitled to enter the festival site on Thursday at 3pm.

Can I bring my campervan to Rock Royalty?

Yes you can, but you must purchase Rock Royalty own camping ticket for each person needing a ticket AND a supplementary campervan ticket.

What if I have questions?

If you have any questions, or would like any assistance, please don’t hesitate to call our booking line on 0844 873 7335. Alternatively please contact us via the Rock Royalty enquiries page and a member of our team will be in touch as soon as possible.

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